We all have heard a lot about objectives and goals in our organizations but what’s the hype about OKRs? What are they? Do they work? If you have similar questions in your mind as your organization is on the verge of growing, you’ve landed at the right blogpost. In this blog, you’ll learn everything you need to know about OKRs, some OKR tactics, and best practices for leaders to leverage the best of objectives and key results.
As companies evolve, they face many challenges. Keeping the teams aligned towards achieving a common goal is one of them. Every department or team is set to perform a unique bucket of tasks, and the results are not always supposed to emerge in alignment with one another. This is where OKRs come to play, by keeping organizations stay aligned by connecting the company’s team and individual objectives to achieve a measurable result.
Where and How did OKRs come to the public domain?
The term OKRs stands for Objectives and Key Results and was first coined by Peter Drucker in 1954 when he invented Management by Objectives. The term OKR was later recognized at Intel Corporation by Andy Grove. OKRs have evolved from other management methods and have been applied across businesses ranging from early-stage startups to global enterprises. However, OKRs gained attention when Google started using them in the late 1990s. The explosive success of OKRs surged simultaneously with the success of Google. For a fast-moving company like Google, OKRs are essential. Some objectives last years, while others change every quarter. This way, The use of OKRs expanded across Silicon Valley, and various other industries started OKR practice as well for a better alignment of both individuals and teams. OKRs are great to help prevent businesses from drifting away from the objectives by chasing a shiny object in the way. It’s the OKR platform that helps organizations develop a culture of combined purpose by leveraging the prominent benefits.
The Anatomy of OKRs that helps in greater conversion:
As the name suggests, OKRs have two components: Objectives and Key Results. Thus, OKRs revolve around two basic questions.
Objectives: Where do I want to go?
The objective is the goal of the company. Objectives are usually qualitative and examine what an organization is trying to achieve within the given time frame.
Key Results: How will I get there?
The key results are the measurable outcome that if achieved, will indicate that the objective is accomplished.
For setting Key Results, companies prefer following the rule of thumb- establishing three key results for each objective.
The framework of OKRs is followed by each level of the organization in the said direction, which creates a cascading interplay of objectives to keep the group of people aligned.
In order to get an effective result, the practical application of this basic structure of the OKR platform is a must. A metrics-driven OKR structure tracks the progress of the company’s objectives and helps in easy goal attainment.
Why does Google use OKR?
Google relies on the OKR framework to align its diverse teams and drive organizational success. The OKR methodology ensures that teams focus on what truly matters by setting clear objectives and measurable key results.
This structured approach to goal-setting promotes transparency and accountability throughout the organization.
One important aspect of Google’s use of OKRs is its emphasis on ambition. By encouraging teams to set challenging objectives, Google fosters a culture of innovation and continuous improvement.
The stretch goals inherent in the OKR system push teams to think outside the box and come up with breakthrough solutions.
This commitment to ambitious objectives aligns with Google’s risk-taking ethos and the belief that failures are valuable learning opportunities.
The OKR framework also plays a crucial role in fostering accountability and transparency. Regular check-ins and updates on Key Results create a system where progress is visible and measurable.
This transparency ensures that everyone understands the broader organizational objectives and the specific contributions of each team, promoting a sense of shared purpose and collective responsibility.
Furthermore, OKRs provide adaptability in a fast-paced business environment. Google recognizes the need to be agile and responsive to industry and market changes.
Google’s use of OKRs aims to create a goal-oriented, innovative, and transparent culture. By aligning individual and team efforts with organizational objectives, fostering ambition, and promoting adaptability, OKRs have become a fundamental tool for Google’s success.
How to Set Effective OKRs?
In order to set OKRs that actually pay off, you need to set objectives followed by the key results for each objective.
Set Objective:
First things come first. Setting an objective that tells you where to go is the first step in order to form an OKR structure. Aiming for three objectives per team for each quarter is what is recommended so that you do not spread yourself too thin.
• Each level in an organization, be it company, team, or any department) should have Three to Five Objectives per quarter.
• There must be a realistic percentage that considers the objective as ‘achieved.’ For example: At Google, management considers success when 70% of the objective is completed, and remarkable performance is achieved at 100%.
• Objectives must have a defined endpoint instead of being vague. For example: ‘Get 50 leads through paid campaigns in a quarter’ rather than ‘Get more and more leads through online channels.’
Set Key Results for objectives:
Key Results tell you how you will achieve the set objectives. Thus, as said before, key results must be measurable and quantifiable on the basis of percentage. Ex- 0 to 100% or 0 to 10.
• To keep the balance, three key results per objective are considered as suitable.
• Key results must be numerical in terms of being easily achievable. For example: ‘Find 15 social media platforms for content distribution’ rather than ‘hunt for content distribution platforms.’
• Key results must signify the completion of objectives. If you complete all your KRs for one objective, the goal will be marked as accomplished.
Essential guidelines for effective OKRs inspired by Google’s approach
These are the foundational principles that shape Google’s strategy for setting goals using Objectives and Key Results (OKRs). Keep in mind that every organization may have its own unique approach, and what proves effective for Google may differ from other successful methodologies.
Google opts for an annual and quarterly OKR cycle. While Google adheres to quarterly OKRs, your organization might find monthly cycles more suitable – a practice, for example, embraced by our Marketing team at Businessman.
Google stresses the importance of making OKRs measurable. This entails formulating objectives and key results that are quantifiable, allowing for clear success criteria and ongoing tracking of progress.
They integrate OKRs at various levels – individual, team, and company-wide. This tiered structure ensures cohesion and connectivity between personal objectives and broader organizational aspirations.
They underscore transparency by making OKRs visible across the entire company. This open communication fosters comprehension, collaboration, and a collective dedication to achieving shared objectives.
They recommend a quarterly grading system for OKRs. Alternatively, some organizations, like Businessmap, implement a more frequent assessment approach, conducting monthly evaluations. Regular grading ensures ongoing accountability and facilitates prompt adjustments.
The key is to customize your OKR process to align seamlessly with the dynamics and objectives of your specific environment.
Frequently asked questions
1. How does Google balance the need for ambitious objectives with the risk of setting unrealistic goals?
Google acknowledges the importance of setting ambitious goals but also recognizes the need for feasibility. Regular reviews and a culture that values learning from failures help strike the right balance between ambition and achievability.
2. How does Google ensure alignment between individual and team OKRs with the overall company objectives?
Alignment is a key aspect of Google’s OKR strategy. The company cascades objectives from the top down, ensuring that each level’s objectives contribute to the higher-level goals. Regular check-ins and transparent communication further reinforce alignment.
3. In what ways does Google use OKR to adapt to changes in the business environment?
Google uses OKRs dynamically to respond to changes. If there are shifts in market conditions or strategic priorities, the OKRs can be adjusted mid-quarter to ensure teams remain focused on the most impactful goals.
4. Can you provide examples of Google’s past OKRs and their impact on the company’s success?
Google has set OKRs that range from product launches to user engagement metrics. For instance, an OKR might involve increasing user satisfaction by a certain percentage or launching a specific number of new features within a quarter.
5. What role does OKR play in fostering innovation at Google?
Google’s OKR system is designed to encourage innovation by empowering teams to set challenging objectives. This fosters a culture where experimentation and calculated risks are embraced, leading to breakthroughs and advancements.
6. What is the difference between OKR and KPI Google?
At Google, OKRs (Objectives and Key Results) set ambitious goals and measurable steps, guiding overall direction, while KPIs (Key Performance Indicators) track specific metrics, measuring ongoing performance and success.
Gaurav Sabharwal
CEO of JOP
Gaurav is the CEO of JOP (Joy of Performing), an OKR and high-performance enabling platform. With almost two decades of experience in building businesses, he knows what it takes to enable high performance within a team and engage them in the business. He supports organizations globally by becoming their growth partner and helping them build high-performing teams by tackling issues like lack of focus, unclear goals, unaligned teams, lack of funding, no continuous improvement framework, etc. He is a Certified OKR Coach and loves to share helpful resources and address common organizational challenges to help drive team performance. Read More