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1. Introduction

Welcome to JOP.
JOP software as a service platform believes in the safety of your information. When you use our services, we take proper care and understand your concerns. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

JOP (“us”, “we”, or “our”) operates https://www.getjop.com/ (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://www.getjop.com/,  and explains how we collect, safeguard and disclose information that results from your use of our Service (“Privacy Policy”).

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us.

2. Definitions

a. SERVICE means the service provided to you on https://www.getjop.com, website operated by us.
b. PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
c. USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).
d. COOKIES are small files stored on your device (computer or mobile device).
e. DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
f. DATA PROCESSORS (OR SERVICE PROVIDERS) mean any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
g. DATA SUBJECT is any living individual who is the subject of Personal Data.
h. THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

A. What information do we collect?

We collect different types of information for various purposes to provide and improve our Service to you. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personal Data may include, but is not limited to:
  1. Registration
You provide us with your name, address, country, state, province, zip/postal code, city, email address or phone number. Email address and Phone number help us authenticate and verify your identity to enable access.
  1. Location
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service. Login location from where the user has logged in to see if there is any suspicious activity. We monitor if you login from another country.
  1. Information collected:
We may also collect the below information without prompt from your device:
  • Internet Protocol Address.
  • Device Details.
  • Location Data.
  • Google analytics data – including gender, source, goals etc.
  • ZapScale – Time Spent & Pages visited on the product by users.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. For this purpose, we make use of the following types of cookies:
  • Application based cookies to manage users’ logins and security through Location Data.
  • Third Party: Google Analytics, ZapScale, Facebook and LinkedIn.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  1. Examples of Cookies we use:
  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

B. Why do we collect Information?

We collect your information for the following purposes:

  • To provide you with our Service.
  • To improve our Services.
  • To process & know how do you use our Services.
  • To assist us in determining features and services that you may need.
  • To enable us to communicate with you and provide customer support.
  • For any compliance requirements.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • For any other purpose with your consent.

C. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

D. What information do we share?

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities. If we are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We don’t share or sell any information with any third party. If you have any questions feel free to reach out to us through our contact form on www.jopinc.co  

E. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

F. How do we use your information?

We analyse and use the information that we have to evaluate and improve product features. We may collect, use, preserve, and share your information if we have a good faith belief that it is reasonably necessary to:
  • Respond pursuant to applicable law or regulations, to legal process, or to government requests;
  • Enforce our Terms and any other applicable terms and policies, including for investigations of potential violations;
  • Detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. What are your rights under EU GDPR Law to the information we collect? If you are a resident of the European Union or European Economic Area, you have the following data protection rights:
  1. Children’s Privacy
We do not knowingly store any information that pertains to minors. Any storage of information related to minors is prohibited.
  1. Access
You have the right to your Personal Data including any information that you have provided on the platform. You can access your information by logging into your account.
  1. Processing
You also have the right to withdraw your consent at any time. However, withdrawing your consent will not affect the processing or use of your information prior to fulfilling your consent withdrawal request.
  1. Data Portability
You have right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
  1. Rectification
You have the right to have your information rectified if that information is inaccurate or incomplete
  1. Deletion
Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function.  However, you will continue to receive important email relating to your account.
  1. Complaints
You can also reach out to us on our contact form on [email protected] for any grievances and to exercise your rights as per applicable laws. If you are a citizen or reside in the European Union or European Economic area with respect to collection and use of data you have the right to complain to the local Data Protection Authority.
  1. Security
We cannot guarantee the security or safety of your information. However, we take reasonable security measures to protect your information in accordance with industry standards. This does not guarantee safety or security of your information for events beyond our control. Please see our security policy on our website www.jopinc.co
  1. Retention & Termination
We may retain certain personal information as long as we have legitimate need to do so or to comply with applicable legal requirements
  1. Changes
This Privacy Policy may be subject to change from time to time. In case of substantial change which we consider important for you or require your consent we shall notify you.
  1. Contact Us
If you have questions about this Privacy Policy or if you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please email us at [email protected]. Please reach out to us through our contact form on www.jopinc.co.