Shivank S. 
OKR implementation is simpler with JOP. The customer service team is helpful and is available round the clock
Microsoft Viva
Microsoft Viva Suite
Users: N/A
Custom enterprise pricing is available
$12/user/month
JOP
Compare the pricing plans of JOP and Microsoft Viva
Microsoft Viva Goals introduces two primary pricing plans for its users.
JOP offers three pricing plans: Start Up, Scale Up, and Enterprise (custom pricing), each with OKRs management, employee engagement, and performance management tools.
User experience at a glance
JOP takes the lead in user-friendliness. Reviewers consistently highlighted its intuitive interface and straightforward setup process. While Viva offers a smoother experience for administrators, JOP seems to win over users with its ease of use for everyday tasks.
Business alignment reigns supreme! Reviewers felt JOP catered more effectively to their specific goals compared to Viva Sales. JOP might offer a wider range of functionalities or a more customizable approach that resonates better with your company’s needs.
JOP shines again in terms of support. Reviewers consistently rated their ongoing product support experience with JOP as superior. JOP appears to have a more responsive and helpful support team ready to assist you.
Looking ahead, JOP seems to have a clearer vision. User reviews favored the direction of JOP’s feature updates and roadmaps over Viva Sales, suggesting a platform that is constantly evolving to meet user needs.
 | ||
|---|---|---|
| Meets requirements | 9.6 | 8.3 |
| Ease of use | 9.6 | 8.5 |
| Quality of support | 9.7 | 8.7 |
| G2 Reviews | 4.8 | 4.2 |
Features comparison table: JOP vs. Microsoft Viva
Here, we compare all the necessary features of JOP and Microsoft Viva side by side.
| Feature | | |
|---|---|---|
| Ease of use Simplicity, learning curve, and the clarity of instructions | High | Low |
| Confidence level/rating How confident the user is to achieve a goal |  |  |
| Mind Mapping OKR linking maps for better team alignment | | |
| Comments Allows users to comment on OKRs and tag others | | |
| Easy check-in notes Schedule OKR check-ins and record notes for them | | |
| Action items Assigned execution statements that specify actions toward goals | | |
| Instant Notifications Real-time alerts related to essential OKR activity | | |
| Attach documents Upload relevant documents to the OKRs | | |
| Analytics and Reports OKR progress data analysis and reports dashboards | | |
| Download OKR Reports Export the OKR progress report in a common format | | |
| Integrations with common tools OKR platform connects seamlessly with other commonly used platforms like Spreadsheets | | |
| Ongoing one-way feedback Customized feedback to a team member in real-time | | |
| Recognition feedback and rewards Personalized feedback and rewards for milestones and achievements | | |
| Continuous two-way feedback Ongoing two-way feedback between team members | | |
| OKR Activity View all the past activities on OKRs | | |
| OKR Grading/Rating Rating OKRs at the end of the cycle based on performance | | |
| AI-assistance Create OKRs and action-items suggestions with the AI | | |
| Surveys Employee pulse and other customizable surveys | | |
| Copy OKRs Copy OKRs across cycles, teams, and anywhere else | | |
| Mobile App The OKR platform is available as a phone application | | |
User support comparison
Help Center- Email
- Chat support
- Ticketing system
- Personalized OKR Consultation
- Contact number
- Help Center
- Email
- Ticketing System
- Chat Support
Conclusion
Which OKR software is better for your business, JOP or Microsoft Viva?
Both tools provide the essential functions needed to improve customer experience effectively.
While JOP and Microsoft Viva have similar features, there is a difference in their feedback mechanisms. JOP offers a two-way feedback system, whereas Microsoft Viva lacks this feature. Additionally, Microsoft Viva may have an abundance of functionalities and elements that could potentially overwhelm users.
Furthermore, it is worth reconsidering your decision regarding the optimized software feature. JOP excels in optimization, while Microsoft Viva does not offer the same level of performance in this aspect.
Ultimately, the choice depends on your organization’s unique needs, goals, and budget.
Hope this detailed comparison helps you choose the right software for your people and business.
